Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies help website owners understand how visitors interact with their sites, remember user preferences, and deliver personalized content.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device until they expire or you delete them). They can also be "first-party cookies" (set by the website you're visiting) or "third-party cookies" (set by other organizations).

2. How We Use Cookies

Rugezi uses cookies to enhance your experience on our cleaning services website and to improve our services. We use cookies for various purposes, including:

• Essential Website Functions: Enabling basic features such as page navigation, access to secure areas, and form submissions for booking our cleaning services.
• Performance and Analytics: Understanding how visitors use our website, which pages are most popular, and identifying areas for improvement.
• User Preferences: Remembering your settings, language preferences, and other choices to provide a personalized experience.
• Marketing and Advertising: Delivering relevant advertisements about our cleaning services and measuring the effectiveness of our marketing campaigns.
• Security: Protecting our website and users from fraudulent activities and ensuring secure transactions.

3. Types of Cookies We Use

4. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies from trusted partners to help us analyze website usage, provide social media features, and deliver targeted advertising. These third parties may include:

• Google Analytics: For website traffic analysis and user behavior tracking
• Social Media Platforms: Such as Facebook, Twitter, and LinkedIn for social sharing features
• Advertising Networks: To display relevant advertisements for our cleaning services
• Payment Processors: To facilitate secure online transactions

These third parties have their own privacy policies, and we recommend reviewing them to understand how they use cookies and protect your information.

5. Your Cookie Choices and Controls

You have several options for managing and controlling cookies on your device:

Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. You can typically find cookie controls in the "Options" or "Preferences" menu of your browser. However, please note that blocking all cookies may impact your ability to use certain features of our website and may affect your overall user experience.

Cookie Preference Center

When you first visit our website, you will see a cookie consent banner that allows you to choose which types of cookies you wish to accept. You can update your preferences at any time by accessing our cookie settings through the link provided in the website footer.

Opt-Out Tools

For targeted advertising cookies, you can opt out through industry opt-out programs such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). These tools allow you to opt out of receiving personalized advertisements from participating companies.

Mobile Device Settings

If you access our website through a mobile device, you can control cookies and tracking through your device settings. Most mobile operating systems provide options to limit ad tracking and manage app permissions.

6. Cookies and Personal Data

While most cookies do not collect personal data that identifies you directly, some cookies may be linked to personal information you provide to us, such as when you book a cleaning service or create an account. We treat any personal data collected through cookies in accordance with our Privacy Policy and applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

We implement appropriate technical and organizational measures to protect cookie data from unauthorized access, alteration, disclosure, or destruction.

7. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by posting a prominent notice on our website or by sending you an email notification. We encourage you to review this policy periodically to stay informed about how we use cookies.

The "Last Updated" date at the top of this policy indicates when it was most recently revised. Your continued use of our website after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Cookies Policy or our use of cookies, please don't hesitate to contact us. We value your privacy and are committed to addressing any inquiries promptly.