We deliver reliable cleaning solutions across London, tailored to residential and commercial needs. Each service combines trained staff with quality equipment to maintain your spaces efficiently.
Weekly or fortnightly maintenance includes dusting surfaces, vacuuming carpets, mopping floors, and sanitising bathrooms and kitchens. Our two-person teams work systematically through each room, using microfibre cloths and HEPA-filtered vacuums to remove dust and allergens. Suitable for flats and houses up to four bedrooms.
Per visit, 2-3 hours
Comprehensive cleaning reaches areas often missed during routine maintenance, including inside appliances, behind furniture, window frames, skirting boards, and light fixtures. We use steam cleaners for bathrooms, degreasers for kitchens, and specialised products for different surfaces. Recommended twice yearly or before moving in.
Full day, 6-8 hours
Daily or nightly service for commercial spaces covers workstations, meeting rooms, reception areas, kitchens, and toilets. Teams empty bins, wipe desks and keyboards, vacuum carpets, and restock supplies. Flexible scheduling outside business hours minimises disruption. We serve offices from small startups to multi-floor buildings in Central London.
Per visit, quoted per sq metre
Thorough cleaning meets landlord and agency standards for deposit return. Service includes all rooms, appliances inside and out, cupboards, walls, switches, and windows. We follow detailed checklists covering over 50 points, with particular attention to kitchens and bathrooms. Available with 48-hour notice across Greater London.
Full property, 8-10 hours
Hot water extraction method removes embedded dirt, stains, and odours from carpets, sofas, and chairs. Pre-treatment tackles specific marks, followed by deep cleaning with professional machines that extract moisture efficiently. Most items dry within 4-6 hours. We clean wool, synthetic, and mixed fabrics in homes and offices throughout London.
Per room or item
Internal and external window cleaning uses purified water fed through poles for streak-free results up to three storeys. For higher buildings, we employ rope access technicians with full safety certification. Service includes frames, sills, and glass. Regular contracts available monthly, quarterly, or biannually for residential blocks and commercial properties.
Per property, inside and out
Post-construction cleaning removes dust, plaster, paint splashes, and debris from renovation or building work. Industrial vacuums capture fine particles, while specific solvents clean windows, tiles, and fixtures. Multiple passes ensure surfaces are spotless. Teams work methodically from top to bottom. Essential before moving into newly refurbished spaces.
Quoted per project scope
Single session cleaning for specific occasions such as parties, family gatherings, or seasonal refresh. Customise which areas receive attention based on your priorities. Teams bring all equipment and products. Booking available seven days a week with next-day slots often possible. Popular in Islington, Camden, and Westminster for event preparation.
Per session, 3-4 hours
Take advantage of our exclusive spring promotion and experience professional cleaning services at an exceptional value. Book a comprehensive cleaning package now and receive a substantial discount on your first service. This offer includes deep cleaning of all rooms, eco-friendly products, and a satisfaction guarantee. Perfect for homeowners looking to refresh their living spaces or businesses preparing for the busy season ahead.
Full property cleaning including kitchens, bathrooms, living areas, and bedrooms with attention to every detail
Premium, environmentally safe cleaning solutions that are effective yet gentle on surfaces and safe for families
Choose a time that suits your schedule, including evening and weekend appointments at no extra charge
If you're not completely satisfied with our work, we'll return within 24 hours to address any concerns at no cost
Complimentary interior window cleaning service included with every booking during this promotional period
Practical tips and professional advice on maintaining cleanliness in commercial and residential spaces
Different office environments require different cleaning schedules. High-traffic reception areas typically need daily attention, while private offices may function well with twice-weekly service. We break down cleaning frequency based on square footage, staff count, and business type to help you establish an effective maintenance routine.
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Modern eco-friendly cleaning solutions use plant-based surfactants and enzymatic formulas that match or exceed traditional chemical cleaners in performance. Third-party testing shows these products eliminate 99.9% of common bacteria while reducing environmental impact. This article examines specific ingredients, compares effectiveness data, and addresses common misconceptions about green cleaning.
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Commercial carpets represent a significant investment, typically costing £20-50 per square metre. Regular vacuuming removes 80% of dry soil before it damages fibres, while professional hot water extraction every 12-18 months addresses embedded dirt. We outline a maintenance schedule that can double carpet lifespan from 5-7 years to 10-15 years in moderate-traffic areas.
Read articleEstablished in 2015, Rugezi has grown from a small team of three dedicated professionals into one of London's trusted providers of commercial and residential cleaning services.
The company was founded by Sarah Mitchell, who noticed a gap in the market for reliable cleaning services that combine efficiency with attention to detail. Starting with a handful of clients in North London, Rugezi quickly built a reputation through consistent results and transparent communication.
By 2017, we expanded our team to 15 trained cleaners and added specialized equipment for deep cleaning projects. Today, we serve over 200 regular clients across London, from small flats in Islington to office spaces in the City.
Our work focuses on creating clean, healthy environments where people can live and work comfortably. We understand that cleanliness affects productivity, health, and overall well-being. Each project receives the same level of care, whether it's a one-bedroom flat or a multi-floor office building.
Our commitment: We use eco-friendly products certified by the EU Ecolabel, ensuring effective cleaning without harsh chemicals that could harm your family, pets, or the environment.
Need professional cleaning services in London? Our team is ready to help you maintain spotless spaces. Reach out through the form or contact us directly.
123 Liverpool Road
London, N1 1AE
United Kingdom
We have successfully completed cleaning projects for various clients across London, from residential properties to commercial spaces. Each project demonstrates our commitment to quality and attention to detail.
Complete deep cleaning of a four-storey Victorian townhouse in Kensington. The project included carpet steam cleaning, window washing, kitchen degreasing, and bathroom sanitisation. Our team restored the property to pristine condition within 48 hours.
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Regular maintenance cleaning for a 12-floor office building housing financial services companies. Services include daily desk cleaning, restroom sanitisation, floor polishing, and waste management. Contract covers 8,500 square metres of office space with 24/7 access requirements.
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Industrial cleaning of a 15,000 square metre distribution warehouse. The project involved high-level dusting, floor scrubbing with industrial equipment, loading bay cleaning, and office area maintenance. Completed during operational hours without disrupting logistics activities.
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Post-construction cleaning of a luxury two-bedroom apartment following complete renovation. Removal of plaster dust, paint splatters, adhesive residue, and protective film from surfaces. Detailed cleaning of new kitchen appliances, bathroom fixtures, and hardwood flooring throughout the property.
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Nightly deep cleaning service for three restaurant locations in Shoreditch. Kitchen degreasing, floor sanitisation, dining area cleaning, and restroom maintenance. Work performed between 11 PM and 6 AM to ensure premises are ready for morning service. Contract includes equipment maintenance and supply management.
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Specialist cleaning for a private medical centre with eight consultation rooms and surgical suite. Hospital-grade disinfection protocols, biohazard waste handling, and infection control procedures. Daily cleaning schedule with additional deep cleans every fortnight. All staff hold enhanced DBS certificates and infection control training.
View Details →Numbers that reflect our commitment to delivering reliable cleaning services across London. Each figure represents real projects, satisfied clients, and years of hands-on experience in the industry.
Real feedback from businesses and homeowners across London who trust us with their cleaning needs
We hired Rugezi for a deep clean of our office space in Shoreditch after renovation work. The team arrived on time with all necessary equipment and spent six hours transforming the place. They removed all construction dust from ceiling vents, cleaned behind radiators, and even polished the windows inside and out. The difference was remarkable - our staff actually commented on how fresh everything looked when they returned. Worth every penny, and we've now booked them for monthly maintenance.
Excellent carpet cleaning service. Our living room carpet had stubborn stains from years of use, and I honestly thought we'd need to replace it. The technician explained the process, used professional-grade equipment, and the results exceeded expectations. The stains are gone, and the carpet looks almost new.
Good service overall. The team was professional and thorough. Only reason for four stars is that they arrived 30 minutes later than scheduled, though they did call ahead to inform us. The actual cleaning was top-notch.
Brilliant end-of-tenancy clean! Got our full deposit back thanks to their thorough work. They cleaned areas I didn't even know needed attention. Highly recommend for anyone moving out.
Decent service but not exceptional. The kitchen was cleaned well, but I had to point out a few missed spots in the bathroom. They did come back to fix it without complaint. Price was fair for what we got.
I run a small café in Clapham and needed reliable commercial cleaning. Rugezi has been handling our daily cleaning for three months now. They work after closing hours, never miss a day, and maintain consistent quality. The staff is trustworthy - I've given them keys and never had any issues. Their pricing is transparent with no hidden fees.
Very satisfied with the window cleaning service for our three-storey townhouse. The team used proper safety equipment and cleaned both inside and outside. The only minor issue was that the booking process took a few emails back and forth to confirm the date. Otherwise, the actual service was excellent and reasonably priced at £180 for the whole house.
Fast response time and great communication. Booked them for an emergency clean before hosting guests, and they accommodated us within 24 hours. Professional team that respects your home.
The cleaning was okay, met basic expectations. Bathroom and kitchen were done properly. However, I expected more attention to detail for the price. Would consider using again but might try other options first.
Outstanding service! They cleaned our flat after a water leak repair. Removed all mould, sanitised affected areas, and left everything spotless. Can't fault them.
We've been using Rugezi for bi-weekly cleaning of our home for the past four months. The regular cleaner, Maria, is reliable and does a thorough job. She knows our preferences now and doesn't need supervision. The only reason I'm giving four stars instead of five is that the company could improve their customer service response time - sometimes it takes a day to get answers to questions via email. That said, the actual cleaning service is solid, and the monthly cost of £320 is reasonable for fortnightly visits to a four-bedroom house. Would recommend for regular domestic cleaning.
We deliver thorough cleaning solutions across London with attention to detail and commitment to client satisfaction. Our approach combines trained staff, proven methods, and flexible scheduling.
All cleaning work is covered by comprehensive liability insurance up to £5 million. This protects your property and provides peace of mind during every service visit. Our insurance includes damage coverage and employee liability protection.
Each team member undergoes DBS background checks and reference verification before joining. We employ 47 trained cleaners who receive ongoing instruction in cleaning techniques, safety protocols, and customer service standards.
We use biodegradable cleaning agents certified by Ecocert and EU Ecolabel standards. These formulations effectively remove dirt and bacteria while minimizing environmental impact. Safe for households with children and pets.
Book services from 7:00 AM to 8:00 PM on weekdays, with weekend slots available. We accommodate one-time deep cleans, weekly maintenance, or fortnightly visits. Same-day booking possible for urgent requests when staff availability permits.
Our teams use Kärcher commercial vacuums with HEPA filtration, microfiber cloths that capture 99% of bacteria, and steam cleaners for sanitization. All equipment is maintained on a monthly schedule and replaced according to manufacturer guidelines.
Teams arrive within a 30-minute window of your scheduled time. If delays occur due to traffic or previous appointments, you receive notification via text message. We track arrival times and maintain a 96% on-time record.
Each service follows a documented checklist covering surfaces, fixtures, and floors specific to your space type. Supervisors conduct random inspections on 20% of completed jobs. Clients can request re-cleaning within 24 hours if standards are not met.
Quotes include all costs with no hidden fees. Rates start from £18 per hour for regular domestic cleaning. Commercial contracts are priced per square metre based on facility type. Payment accepted via bank transfer, card, or direct debit.
We serve properties across Camden, Islington, Hackney, Westminster, and surrounding boroughs within the M25. Our Liverpool Road office coordinates teams to minimize travel time. Service radius extends to locations within 45 minutes of our base.
We understand you may have questions about our cleaning services. Here are answers to the most common inquiries from our clients in London and surrounding areas.
We provide comprehensive services for residential homes, flats, and commercial premises across London. Our team handles properties of all sizes, from studio apartments in Central London to large detached houses in the suburbs.
For commercial clients, we work with offices, retail spaces, medical facilities, and educational institutions. Each property type requires specific approaches and equipment, which our trained staff are fully equipped to manage. We maintain strict hygiene standards using professional-grade products approved for use in the UK.
No, our team arrives fully equipped with all necessary supplies and professional equipment. We bring industry-standard vacuum cleaners, microfibre cloths, mops, and eco-friendly detergents suitable for various surfaces.
However, if you have specific products you prefer us to use due to allergies or personal preference, we can accommodate this request. Our standard supplies include multi-surface cleaners, bathroom sanitizers, glass cleaning solutions, and floor care products. All products comply with UK health and safety regulations and are safe for homes with children and pets.
Pricing depends on several factors: property size measured in square metres, service frequency, and specific tasks required. A standard two-bedroom flat in London typically ranges from £80 to £120 for a thorough session.
We offer three pricing structures: one-time deep cleans, regular weekly or fortnightly visits, and end-of-tenancy packages. Regular clients receive reduced rates, with weekly services costing approximately 15% less than one-off bookings. Commercial contracts are quoted separately based on premises size and requirements. We provide free, no-obligation quotes after a brief phone consultation or site visit.
Yes, every member of our team undergoes enhanced DBS checks before employment. We carry full public liability insurance covering up to £5 million, protecting both our clients and staff during work.
Our employees receive ongoing training in proper techniques, health and safety protocols, and customer service standards. Each cleaner has at least two years of experience and participates in quarterly refresher courses. We maintain detailed records of all certifications and insurance documents, which are available for review upon request. This ensures you can trust the professionals entering your property.
Booking is straightforward through phone call, email, or our website contact form. We typically respond within 2 hours during business hours and can schedule appointments from 48 hours notice, though same-day bookings are sometimes available.
For cancellations, we require 24 hours notice to avoid charges. Cancellations made with less notice incur a 50% fee of the scheduled service cost. Rescheduling is free if done at least 24 hours in advance. In cases of emergency or illness, we work with clients to find reasonable solutions. Regular contract clients have more flexible terms outlined in their service agreements.
Client satisfaction is our priority. If any aspect of our work doesn't meet your expectations, contact us within 24 hours of the completed service. We will return to address the specific concerns at no additional charge.
Our quality guarantee covers all standard tasks included in your booking. We maintain detailed checklists for each service type to ensure consistency. In the rare event that a re-clean doesn't resolve the issue, we offer a full refund for that particular visit. Over 94% of our clients report satisfaction scores of 4.5 or higher out of 5, and we continuously use feedback to improve our processes.
Yes, we provide environmentally conscious options using biodegradable products and sustainable methods. Our green range includes plant-based detergents, vinegar solutions, and microfibre technology that reduces chemical usage by up to 90%.
These products are certified by UK environmental standards and are particularly suitable for households with young children, elderly residents, or individuals with respiratory sensitivities. The eco-friendly option costs approximately 10% more than standard service due to premium product pricing, but many clients find the health and environmental benefits worthwhile. We also minimize waste by using reusable cloths and concentrated formulas that require less packaging.
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The information provided on this website is offered "as is" and is accurate to our knowledge at the time of publication. Rugezi reserves the right to modify, update, or remove any content without prior notice. While we strive to maintain current and precise information regarding our cleaning services, we recommend verifying specific details directly with our team before making decisions. Rugezi limits liability for any inaccuracies, omissions, or outdated information that may appear on this site. For professional advice tailored to your particular cleaning requirements, please contact our specialists at [email protected] or call +44 20 7946 0958.