About Rugezi
Established in 2015, Rugezi has grown from a small team of three dedicated professionals into one of London's trusted providers of commercial and residential cleaning services.
Our Beginning
The company was founded by Sarah Mitchell, who noticed a gap in the market for reliable cleaning services that combine efficiency with attention to detail. Starting with a handful of clients in North London, Rugezi quickly built a reputation through consistent results and transparent communication.
By 2017, we expanded our team to 15 trained cleaners and added specialized equipment for deep cleaning projects. Today, we serve over 200 regular clients across London, from small flats in Islington to office spaces in the City.
What Drives Us
Our work focuses on creating clean, healthy environments where people can live and work comfortably. We understand that cleanliness affects productivity, health, and overall well-being. Each project receives the same level of care, whether it's a one-bedroom flat or a multi-floor office building.
Our commitment: We use eco-friendly products certified by the EU Ecolabel, ensuring effective cleaning without harsh chemicals that could harm your family, pets, or the environment.
How We Work
- Reliability: We arrive on schedule and complete work within agreed timeframes. Our punctuality rate stands at 98% over the past year.
- Transparency: Fixed pricing with no hidden fees. You receive a detailed quote before we start, and that's what you pay.
- Quality control: Each team member undergoes 40 hours of training and follows our standardized cleaning protocols developed over eight years.
- Accountability: We carry full insurance coverage up to £5 million and provide satisfaction guarantees on all services.